Monday – Friday: 09:00 – 17:30
Saturday: 09:00-15:00
Sunday: Closed
We believe we’re doing a great job. But what truly matters is what our customers think. That’s why we’re sharing real-time feedback from our current and recent guests directly on our site. We’re being transparent, showing the good and the bad. It’s tough to be objective about ourselves, so instead of taking our word for it, listen to what our guests have to say.
If you’ve been on one of our holidays and would like to share your experience, please click here.
I would highly recommend this hotel resort as we had a amazing time and we love that the bar is so cheap there which was a nice bonus and the hotel is only a 5 minute walk from the slopes and all the staff speak fluent English
Kaitlyn was a fabulous host helped by Zade on occasion who was also great! Kristi was also very good and very supportive of the chalet hosts which was good to see! Only thing I would suggest is transport to chalet after a day skiing as had to pay for storage in the town as didn t want to hike skis up hill to chalet every day in ski boots!
A special mention to Evie, Huxley and Lucy who were brilliant. They were super friendly, helpful and served up excellent cakes/meals – very hard to believe it was their first week!
Another brilliant holiday with alpine elements, my third this year with another booked in March. Brilliant value, great food, lovely hotel and excellent staff. General manager Dan created a friendly and relaxed atmosphere where all the staff seemed very happy and were always pleased to accommodate the guests needs. We had a lovely holiday with a delicious Christmas dinner and would 100% recommend. Special thanks to danjo, Niamh, rob, Charlie, Scarlett, Stanley, Luna, jack, rob, fernando, foz, Emerick and all the staff behind the scenes we didn t meet.
Asked for dressing gowns got them on an indulgence package nice to have ….Asked for kettle in room which was also given. ..Room was very comfy and nicely appointed ..Staff friendly ..
This is the review I just posted on TrustPilot: Our party of 8 just stayed at Chalet Elegant in La Plagne Villages over Christmas. The chalet was perfect for our needs and close to the slopes (not ski in/out, but pretty easy). We had a ski locker, boot dryers, a sauna and a hot tub (which was in an odd location, but was fine). We pre-booked lift passes and Resort Manager, David delivered them on the first evening. Aneta, the chalet manager, was present every day and always on hand to help…..We chose not to use the Geneva transfer, instead flying to Grenoble (cheaper) and sorting a private transfer through snowcompare.com, which got us into resort much earlier. Total cost was similar. We booked ski hire from Sport2000, just a couple of mins walk away in La Plagne Villages…..Best of all was the Alpine Elements resort team and our Chalet Host, Jamilla. Jamilla and her support team, specifically Daisy, were outstanding – the food, service and their company made our holiday. THANK YOU! They had to put up with a lot of nonesense from us and they joined in perfectly! We hope your next guests are fun, too!….Thank you Alpine Elements, we will be back!
Jasmine and Daisy were really good hosts. We had a great week
The staff came couldn t do enough for us to make it so personal and comfortable in our stay. Great team
Exceptional value for money with excellent catering. The resort was a real surprise offering extensive skiing across the portes du soliel.
We had a wonderful time at the Tinges Tetras lodge. The staff was so helpful on anything we needed. The rooms were clean and the common space was a great place to hang with family, meet with others and play a large assortment of games. The bar was great and the food was incredible. We can not say enough about how amazing the staff were from any issues with he rooms to advice on things to do and genuinely amazing people to talk and laugh with. We will be back again.
Creating award winning holidays for fun-loving guests for over 25 years.
iGOSKI Ltd, 7 Bell Yard, London, WC2A 2JR | Company no. 06665654 | VAT no. GB991360406 |
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