Monday – Friday: 09:00 – 17:30
Saturday: 09:00-15:00
Sunday: Closed
We believe we’re doing a great job. But what truly matters is what our customers think. That’s why we’re sharing real-time feedback from our current and recent guests directly on our site. We’re being transparent, showing the good and the bad. It’s tough to be objective about ourselves, so instead of taking our word for it, listen to what our guests have to say.
If you’ve been on one of our holidays and would like to share your experience, please click here.
Thanks for a lovely holiday! All the staff were lovely. Andrew and Kinga who served dinner were great, really friendly. The quiz night was good fun too.
Perfect holiday Pete and Rachel were absolutely superb, chalet was lovely, food was excellent. Our activities rep was very helpful and the activities were well organised. The bike mechanics were also brilliant. I would recommend this holiday to anyone and would definitely book again.
First time with Alpine Elements, would totally recommend to family and friends and have already done this. Food and catering staff were amazing, quality of food was excellent. Complimentary wine was a really nice touch. Some slight communication difficulty with activities but have taken into consideration is was the first week. Call before our trip was really helpful from Ea and booking activities ahead of arriving. All staff have been really helpful and friendly, thank you.
Had a brilliant holiday, thank you. Really friendly and helpful staff, and a great package. Loved having access to a bike, all the activities , having someone to help with planning our days, its a really great set up and we’re very sad to be home! Thank you we had fun.
We had a fabulous week in Chalet Austin with Joe (our chalet host), Barbara (supervisor) and George (activity rep) the communication prior to arrival was great, the transfers seemless and we all (family of 8- 3 different generations) have made some wonderful memories. Thank you ⭐,️,⭐,️,⭐,️,⭐,️,⭐,️,.. I have recommended Alpine Elements before- we stayed in a hotel in Tignes in 2022 with my sister and her teenagers which was also a fantastic experience.
We were so well looked after by Amber and Chloe! Also Charlie was very good in the office pre trip.
The holiday was fabulous. The food was excellent on the whole. Overall excellent holiday, super hotel, fabulous and friendly staff.
Excellent team all around especially Amber and Chloe, keep up the good work.
Dan the manager, outstanding. Goes above & beyond to make sure you have the best stay, in fact all the team excellent, so obliging & helpful.
Grace was a fantastic host. Always smiling, positive and really helpful. The food was excellent every day. Great holiday and precious quality time with son.
Creating award winning holidays for fun-loving guests for over 25 years.
iGOSKI Ltd, 7 Bell Yard, London, WC2A 2JR | Company no. 06665654 | VAT no. GB991360406 |
We are members of ABTA with membership number Y6740. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For the latest travel advice from the Foreign, Commonwealth & Development Office click here.
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