It was hard to orientate yourself at the start of the holiday so a good resort map with key locations of would be helpful! The staff were all excellent and helpful but it was hard to see their name badges (the names could be a bit larger!!). The only real set back was the bus to the Lake Montriond for our paddle boarding as it was a mini bus and was unable to take everyone to the lake leading to a long wait in the heat for the next bus! All in all though a fabulous holiday!

Hi, we had an amazing time thanks so much! We particularly enjoyed the support from your friendly staff, they were knowledgable, approachable, and engaging. Some suggestions. Some of the specifics of travel arrangements between places in town were a bit tricky to interpret, an idiots guide to get to eg Lac Montriond, kids club, with times, bus stops (including side of road!) etc would really helpful! Would it be possible to do a hotel shuttle to big group activities eg white water rafting? The family fun day would benefit from starting later eg 10.30-12, with a more specific meeting point. We are sorry we missed this – we cycled there but arrived late and then couldn’t find everyone.

We had a great time – nice hotel and great staff – it all worked very well.

Excellent holiday. Will be back next year.

Had a great week at Hermine Blanche. All the staff from bar, reception, childcare, dining, resort and hotel managers were outstanding. Polite, very helpful, professional, hard working and had such a positive energy… We were accommodated last minute after a flight cancellation with no trouble at all. Many thanks… The staff made our holiday particularly great… The entire team is a dream. You are very lucky to have found them all. Hold onto them!

I had a lovely holiday with my teenaged daughters and my parents. It was a perfect blend of activities and relaxing. The included activities were excellent and the multi pass is fantastic.

Great holiday, hotel staff friendly and professional. Menu and food very good. Lovely having the sauna, pool and jacuzzi to relax in at the end of the day. The inclusive activities were all good (rafting, paddle boarding and high ropes) and the Morzine active card also gave entry to mini golf, swimming pools and pedestrian lift passes. Would be good if the hotel had some padel rackets for use at the courts in Morzine to save hiring them. Pool table and table tennis table wish at the hotel. Enjoyed the evening quiz. More seating in the lounge/foyer would be good. All in all a fantastic family holiday, would highly recommend.

Pete and Rachel were fantastic- they made it look easy when we know it isn t!

Pete and Rachael (hosts) were superb. Excellent and friendly.

Ellena and Max at chalet Delphine were amazing 10/10. Super friendly and attentive to our needs. Made our holiday… George our rep was knowledgeable helpful and called daily to see if we needed anything. He took the stress out of our holiday as a large group. We will hopefully be up.